Q: What is your company's shipping policy?

A: We ship to the United States and Canada. Selected items ship free, and all other items are a flat $5.99 USD at checkout. Orders typically arrive within 8-15 business days.

Q: Do I have to pay customs or import charges?

A: Orders delivered within the United States have no customs charges. For orders delivered to Canada, any customs duties, import taxes or GST/HST are set by the Canada Border Services Agency, are the responsibility of the recipient, and are collected by the carrier at or before delivery.

Q: Where do you source your products from?

A: Our products are sourced from trusted international suppliers to bring you the best selection of products.

Q: Do you have a physical store location?

A: Currently, we only operate online to bring our products directly to your doorstep.

Q: Can I return or exchange a product?

A: Yes, we offer a 14-day return or exchange policy on all of our products. Please refer to our Shipping & Returns policy for more information.

Q: How can I contact customer support?

A: You can reach out to us through our contact page. Our customer support team is available from 9am to 5pm ET, Monday to Friday.

Q: Are your products authentic and of high quality?

A: Absolutely! We take pride in offering only authentic and high-quality products to our customers. We carefully source our products from trusted suppliers to ensure the highest level of satisfaction.